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Service made easy
Check before shippingDisable the app lock. If you use a lock such as Bosch eBike Lock, disable it in the eBike Flow app before removing the motor. We cannot test a locked motor.Bosch Smart System: either send the bike’s display together with the motor or have the bike checked with Bosch diagnostics once the motor has been reinstalled. If your bike uses the eBike Flow app, it has the Smart System.
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1Pack the motor
Protect the motor and pack it in a sturdy box.
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2Address the parcel to us
The recipient is Ebikespareparts in Pietarsaari.
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3Free return code685783
Give the code at Posti – shipping is free of charge.
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4You will receive a confirmation
We will let you know when the motor has arrived.