How to send the motor
Check before shippingDisable the app lock. If you use a lock such as Bosch eBike Lock, disable it in the eBike Flow app before removing the motor. We cannot test a locked motor.Bosch Smart System: either send the bike’s display together with the motor or have the bike checked with Bosch diagnostics once the motor has been reinstalled. If your bike uses the eBike Flow app, it has the Smart System.
1
Pack the motor
Protect the motor carefully and pack it in a sturdy box.
2
Address the parcel to us
Ebikespareparts
Jaakonkatu 39
68600 Pietarsaari
info@ebikespareparts.fi · +358 44 901 9737
Jaakonkatu 39
68600 Pietarsaari
info@ebikespareparts.fi · +358 44 901 9737
3
Use the free return code 685783
Give the code at the postal service point — shipping is free for you.
4
You will receive a confirmation
We will notify you by email when the motor has been received.